When sponsoring a family member or friend for a Dubai visit visa, a refundable security deposit is part of the total application cost. Many residents forget this amount can be claimed back — but only under certain conditions and within a set time frame. Here’s how to check eligibility, prepare documents, and apply for your refund smoothly.
When You Can Apply for the Refund
You can claim the deposit only after the visitor leaves the UAE or changes their visa status to residency. The refund request must be submitted within 30 days of departure to remain valid.
If you are a Dubai resident, the General Directorate of Residency and Foreigners Affairs (GDRFAD) handles the refund process directly.
Refund Amounts and Service Fees
Here’s what you need to know about the deposit and charges:
- Refundable security deposit: AED 1,000
- Service fee: AED 20
- Reimbursement or collection fee: AED 40
Keep your payment receipt safe, as you’ll need it when applying for the refund.
Required Documents
To process your refund, you must prove that the visitor has exited the UAE. You can do this using:
- A passport scan or photo showing the UAE exit stamp, or
- A travel report from GDRFAD confirming entry and exit dates
You’ll also need:
- A copy of the visitor’s passport and Dubai visit visa
- The original security deposit receipt
In some cases, you won’t need to submit exit proof if the immigration system has already updated the departure automatically.
How to Apply for the Refund Online
Applying online is simple and takes just a few minutes.
Follow these steps:
- Visit www.gdrfad.gov.ae and log in using UAE Pass.
- Go to your dashboard and select Existing Applications and Dependents.
- Enter the visa application or transaction number.
- Locate the correct visa entry and click Refund.
- Confirm your details and select your refund method.
- Submit and keep the tracking number to monitor your refund status.
Refunds are usually processed within two working days and credited directly to your registered bank account.
What If You Applied Through a Travel Agency?
If a licensed travel agency or airline sponsored the Dubai visit visa, the refund will be handled through them. Contact the agency directly with your payment receipt and visitor’s exit proof. They may take a few extra days to release the refund, depending on their internal process.
Always verify that the travel agency holds a valid Department of Economy and Tourism (DET) licence and an Immigration Establishment Card before booking future visas. This ensures your money and documents are secure.
Common Reasons for Refund Delays
Refunds may take longer if:
- The visitor’s exit is not updated in the immigration system
- Incorrect visa or passport numbers were entered
- The refund request was submitted after 30 days
To avoid delays, double-check all application details before submitting.
Final Thoughts
Claiming your Dubai visit visa deposit is a quick process when done through official channels. Always track the visitor’s departure, keep your receipts safe, and apply within the 30-day window to receive your refund without hassle.
Need expert help with UAE visa services?
Contact AR Associates Visa Services for reliable visa assistance, renewals, and refunds — handled quickly and professionally.
